My files desappear I can find them, they never synced the last time

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Vilma

• 30 mars 2023 03:04

I just update my subscription and I synced my files and they just desappear what can I do, how can I contact someone to resolve this issue? 

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  Rona

  • 30 mars 2023 21:19

  Hi Vilma,

  Welcome to Box Community and glad to help!

  Looks like you've already created a ticket for this particular concern/issue. Please note that our Product Support specialist will continue to provide support and assistance to address your concern/issue. 

  Please keep an eye to your email. 

  Thanks for posting! 

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