Box Status

Problem XLS saving files to Box

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Jose Delameilleure

Hi,

since using a new laptop, I am no longer able to save .xlsx files to the folder in which I am synchronizing my box files. I get an error message saying I need to repair or delete certain functions from the file. These files saved without a problem on my previous laptop. Any idea what settings might prevent this?

The same sometimes happens to doc files.

Hope you can help.

Kind regards,

é

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  • Rona

    Hi Jose, 

    Welcome to Box Community and glad to help! 

    To get a closer look I opened a new ticket for our Product Support team. Someone will be reaching out to you through email and please keep an eye to your email. 

    Thanks for posting! 

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