Box Status

Nil embed_url when creating sign request

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S’abonner
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My Divorce Solution

How do you get an embed url when creating a sign request? The request is being made successfully and properly notifying all signers, however the response only provides a 'nil' embed_url. Is there something required in the request body/headers that will provide a response with a valid embed_url?

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  • My Divorce Solution

    It looks like `embed_url_external_user_id` is required in order for the response to include an `embed_url`

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    I openend a new ticket regarding your Box Sign issue and someone from Product Support will send an email. 

    Looking forward to working with you! 

    Stay well, 

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