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Cannot access google sheets

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Michele Boyd

I am able to log in to app.box.com and see the spreadsheet but when I click on google sheets it takes me to a login page using my google email which is different from the email that I initially used to log in. When I enter my google email and password it takes me right back to the same place to log in with my google email again. I can't get past this area to access the spreadsheet for editing. Could someone please help me with this problem?

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    For me to check, may I please have a screen recording of your workflow? You may use the app below to record:

    https://screenpal.com/home

    Looking forward in assisting you. 

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  • Michele Boyd

    My company is blocking the download. Is there any other way you can assist? I appreciate your help.

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