Box Status

Adding a second phone number to receive a multi-authentication code

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William Hom

I am traveling abroad and my husband is staying locally.  We would both like to access box.com but the authentication process provides a code ONLY to his cell phone.  Since there will be 15 hours time difference between us, it would not be convenient to phone him for the code every time I have to log on.  Does Box.com allow for two phone numbers as options where to send the multi-authentication code?  Thanks for your help!

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  • Aira

    Hi there, 

    Welcome to the Box Community!

    For the security of the account, this issue should be best address by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

    Thanks! 

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