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can't sign in

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Pamela Juni

Someone sent me an invitation to look at a document on Box.  I opened an account giving name, email, password.  I went back to email address and clicked on the link to verify myself.  Box opened up for me.  I closed Box on that computer and went to another computer to open Box up again, but it says that it does not recognize my user id or password.  What is my user id anyway?

Pam

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  • Rona
    • Modifié

    Hi Pamela, 

    Welcome to Box Community and glad to assist! 

    You may go ahead and setup a new password. Please click here for your password reset. 

    Hope it helps! 

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