Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Word Document not opening

Terminée
S’abonner
New post
Valonda Sesi

Hello, 

When I am trying to open a word document it is not working. The button I usually press is still there but has become unclickable. I have confirmed I am an editor as they are my personal box files. 

TIA!

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Valonda, 

    Welcome to Box Community and glad to help! 

    Since we will need to gather more details regarding this issue. I've gone ahead and opened a new ticket and a member of our team will be assisting you. 

    Please keep an eye to your email. 

    Thanks for posting! 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.