Can't upload "Something went wrong with the upload. Please try again."

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NBull

• 26 avril 2023 07:52

I can't upload. I get the "Something went wrong with the upload. Please try again." message no matter what i try. and it was the same problem yesterday.

My account says it has a max file size of 15gb so all files are under,
and there's 74gb left of free space.

File name: files named "1234 or abcd" in common formats .jpg and .pdf same problem

Different browsers. Edge. Chrome. Firefox and Safari, same problem
Different Computer/Mac, same problem
Different Net connections. (also mobil servis) same problem

Box Accelerator on/off, same problem

Files and folders were uploaded back in February from the same system and network without problem. ?

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• 

  Aira

  • 28 avril 2023 00:34

  Hi there, 

  Welcome to the Box Community! 

  This issue should be best address by our Product Support. I have created a ticket for you and kindly check your email for updates. 

  Thanks!

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