Error when changing admin

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Lise Schoonen

• 4 mai 2023 06:18

Hi!

I am trying to transfer admin rights to my colleague, but when I open the link in the e-mail I get, the following message occurs: "You do not have the authority to confirm this admin transfer". What could be wrong here?

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  Rona

  • 4 mai 2023 16:12

  Hi there, 

  Welcome to Box Community and glad to assist! 

  I opened a new ticket regarding your issue changing your Admin and a member of our team will get in touch. 

  Please keep an eye to your email. 

  Thanks for posting!

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