Box Status

Email Change

Terminée
S’abonner
New post
Marisa Blake

Hey there!  I was trying to change/update my email.  When I did, I got an email verification after I typed in a new password that said "Forbidden".  I just tried to rechange my email address and now box is saying that the email is "Already in use".  Help please and Thank you!

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Date Votes
  • Rona
    • Modifié

    Hi Marisa, 

    Welcome to Box Community and I’m here to help! 

    I opened a new ticket and our Product Support team will get in touch to help address your concern. Please keep an eye to your email. 

    Thanks for posting! 

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