Can't add email address

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Daniel Lowd

• 25 mai 2023 14:26

I'm trying to add an email address to my account, but I get the following error message every time:

"There was an error while trying to add XXX@YYYYY.edu to your account."

(where XXX@YYYYY.edu is my actual email address)

How do I fix this?

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• 

  Rona

  • 31 mai 2023 14:12

  Hi Daniel, 

  Welcome to Box Community and I’m here to help!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

   

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