Box Status

Not Receiving Verification Email

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Jonghyuk Won

I am not receiving the confirmation email to verify a box account. Whenever I try to login it just says that it will send an email with a confirmation link but I haven't received it.

mail address  :   [personal information–redacted]

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  • Ann

    Hi Jonghyuk,

    Welcome to the Box Community, I'm happy to help!

    The email you have provided is suppressed and I have removed it from the list. Should now be able to receive emails from Box.

    Feel free to write back in if you have any questions for me!

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  • Andrés Barrezueta
    • Modifié

    Hello

    I have the same issue with a new email we are trying to register a box account (pub****ad@d****ng.cl.

    Regards

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