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Cannot create a "New" document from the home page

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Ellie Morgan

I cannot create a new document from my main home page in box, but I can once I enter into certain folders. My supervisor says there are no issues on his end in terms of permissions. 
When I hover over the "New" button it gives the error code "You do not have permission to upload or create files" yet I can do it if I am within a folder just not from the main area. I have attached photos to help explain. 

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  • Rona

    Hi Ellie, 

    Welcome to Box Community and glad to assist! 

    Looking at your details, this is a limitation set globally to your Enterprise account. You may reach out to your main Admin for assistance. 

    Thanks for posting! 

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