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2-Step Verification not working

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Roman

Hi, BOX!

It looks that 2-step verification is not working. I have received massage with code on my phone from And immediately system informed me that  code is expired. After few second new code was received from AUTHMSG.

The code from AUTHMSG wasn't accepted by your system.

Please resolve the problem or cancel 2-step verification.

 

BR,

Roman Prosvirjakov

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2 commentaires

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  • Rona
    • Modifié

    Hi Roman, 

    Welcome to Box Community and I'm here to assist with your login issue. 

    Note: We've removed your mobile number in this public forum to keep your personal data private and secured. 

    To help with your 2FA issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Thanks for posting! 

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  • Roman

    Good morning, BOX!

    I need your assistance. Nothing was changed with 20step verification.

    I have received massage with code on my phone from And immediately system informed me that  code is expired. After few second new code was received from AUTHMSG.

    The code from AUTHMSG wasn't accepted by your system.

     

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