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Box Drive has encountered an issue

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Fanbo Meng

After restarting my Mac, there was a problem with my Box Drive. After reinstalling it, it still did not solve the problem. Both methods mentioned in the article were unsuccessful, as shown in the screenshot. Please help resolve it. Thank you.

 
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  • Rona

    Hi Fanbo, 

    Welcome to Box Community and glad to assist! 

    To get an assistance, please request for a support internally and we will be happy to further assist. 

    We'd love to hear back from you! 

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  • Fanbo Meng

    Hi Rona,

    May I ask which channel I should contact internally to resolve this issue?

    Could you please help me reply?

    Thank you!

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