Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Says storage limit reached, but the icon in the bottom shows I'm

Répondu
S’abonner
New post
Megan Rossman
  • Modifié

While I was trying to upload images, I received an error message that says my storage limit was reached. However, the icon in the lower left corner says I'm using 1.8 MB of of 10 GB. I'm also uploading photos to a folder that's owned by someone with unlimited storage. Is unlimited storage applied only to the owner of that account?

Just trying to make sense of this. Thanks

0

Commentaires

2 commentaires

Date Votes
  • Rona

    Hi Megan, 

    Welcome to Box Community and glad to assist! 

    Could you attach the screenshot to your error message? 

    We'd love to hear back from you! 

    0
    Actions pour les commentaires Permalien
  • Eric Wong

    Hi,

    I'm receiving the same issue indicated above. I've tried logging out and restarting app/phone and this doesn't help. I've even signed up for more storage and it still doesn't work. Please help. Photos below for reference.

    Best,

    Eric

     

     

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.