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Adding a colleague as co-admin

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SSEAdmin

Hi Support Team, I am a co-admin, and I am attempting to make a managed user a co-admin, but I receive the following pop-up:

"Admin and Co-admin roles must use a verified domain for the primary and secondary email address. Please try again

Can you please let me know how to verify the domain? Several users raised the same query online, but i dont see any final resolution articles. 

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  • Rona
    • Modifié

    Hi there, 

    Welcome to Box Community and glad to help! 

    I opened a new ticket so our Support team could assist. We will be in touch through email and please keep an eye out. 

    Thanks for posting! 

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