Unable to Receive Confirmation email
Répondu
Hi,
My colleague is not receiving the confirmation email when they create their Box account.
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Hi Paul,
Welcome to Box Community and glad to help!
You could have the user to generate a new email link here! Meanwhile, if the user would continue to experience issues with his/her confirmation email. Please have the user to run these troubleshooting steps regarding email notifications.
Hope it works!
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