Storage full

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Lauren Clarke

• 29 juin 2023 12:31

Storage saying full but i have paid for unlimited storage

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  Rona

  • 29 juin 2023 20:15
  • Modifié

  Hi Lauren, 

  Welcome to Box Community and happy to assist!

  By any chance, are you uploading file(s) in your collaborated folder? Please have the folder owner to check his/her storage allocation to make sure that she/he has enough storage to store more files in Box. 

  For further assistance, you may also open a new ticket via https://support.box.com/hc/en-us/requests/new. 

  Thanks for posting! 

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