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Trouble connecting school account to personal account

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Anya Wong

I just graduated and have lost access to my student account. I was trying to connect my personal box account to my school account so that everything would transfer, but it seems like it didn't work. I cannot access my personal or school account anymore. I had to create this new account since I couldn't sign in. What can I do to fix this?

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  • Rona

    Hi Anya, 

    Welcome to Box Community and glad to help! 

    Due to your sign in issue, I opened a new case and a member of our team will contact you via email. Please keep an eye out. 

    Thanks for posting! 

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