I KEEP GETTING BILLED

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felix pages

• 15 juillet 2023 23:11

I cancelled my Box account one month ago.

I even got a confirmation email saying my account would be de-activated.

Yet, I still got billed!

This wreaks of fraudulence.

I'm going on social media to vent and tell all my followers.

 

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  Rona

  • 17 juillet 2023 22:47

  Hi Felix, 

  Welcome to Box Community and glad to help! 

  Looks like you've already worked with our Cancellation team regarding this. If you need further assistance, please let us know. 

  Thanks for posting! 

   

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  felix pages

  • 18 juillet 2023 10:55

  Rona,

  The cancellation team has done NOTHING.

  They still haven't refunded my $543.

  What more do I need to say?

  I cancelled my account one month ago.

  PLEASE REFUND MY MONEY ASAP.

  Please help me!

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