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cannot log in on older computer

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Box User

I opened up an older Mac , all working but refused to recogise my password .

Tried passwork reset at least 3 times .Every time an error code 7 .

Cannot log in via iphone or macbook pro now.

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    In regards to your login issue let me create a new ticket. A member of our team will be in touch and please keep an eye out. 

    Thanks for posting! 

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