signing files

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Diamando christofi

• 17 juillet 2023 12:27

hi there,

i was sent a shared file of documents to sign. however, for two documents, i can open them to read the docs, but when i try to sign them it says there was a problem and to try and reload the page, only it never reloads.

help!

thanks.

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• 

  Rona

  • 26 juillet 2023 15:17

  Hi Diamando, 

  Welcome to Box Community and glad to help! 

  Kindly attach a screenshot of your error to get a closer look. 

  We'd love to further assist! 

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