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Please remove annual charge, and charge monthly amount.

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Kenneth E Harrell

Please remove the annual charge selection, and charge the monthly amount. All I wanted was to do a single monthly payment!!! Why do you make this change so hard to fix?

 

Ken

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  • Rona
    • Modifié

    Hi Ken, 

    Welcome to Box Community and glad to help! 

    It shows that you're now working with our Billing team. Please know that they're the best team to work with in order address this query. Our team will stay in touch and please keep an eye out. 

    Thanks for posting!

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  • LK

    I signed up for a one-month trial and instead got billed $900! What is that? I want to be billed for one month, not a whole year's worth.

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