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Problem while trying to transfer item ownership

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Hephzibah Christopher

Hello Team,

I am trying to transfer ownership of folders from one of my box accounts to another and I keep getting this error message: "There was a problem while trying to transfer item ownership to ----". Can you help me resolve this?

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  • Rona

    Hi there, 

    Welcome to Box Community and happy to assist! 

    I opened a new case and a member of our team will be in touch. Please keep an eye out. 

    Thanks for posting! 

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