Box Status

Create sign request error

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Jakub Mrozek

Hello,

I'm trying to use the Box API to create a sign request. Everything works and the request is created, however, the status of the request is set with the status "error on convert". There seem to be no more information about what might be causing this status. What is happening?

Thank you

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  • Rona

    Hi Jakub, 

    Welcome to Box Community and glad to help! 

    We are thrilled to share that the all new Box Developer Community site is live! 

    You may head over to forum.box.com to have our specialists to answer all your API related queries. 

    Thanks for posting! 

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