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Activity Notification Email "Go to My Account" link points to cloud.app.box.com

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Josue Ortiz

Hello,

is there a way to edit the "Go to My Account" link in the activity notification emails? The link at this time is pointing to the cloud version of box. Our organization is not setup using the cloud version. This is an issue if the user is not already logged into box and they click on the link. The user ends up on the cloud version of box and can not access their account.

I am not a full admin of our organization's box, but I can communicate with them if need be.

God Bless,

Josue Ortiz

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  • Rona

    Hi Josue, 

    Welcome to Box Community and I'm here to help! 

    It appears that you're now working with our Product Support team through email. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

     

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