Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

External Users unable to generate QR code for two step verification requirement.

Répondu
S’abonner
New post
Anthony Dargan

We have several external users that are reporting issues with two step verification requirement. Our box environment has the setting enabled where external users can only authenticate via authenticator app (TOTP).

Example user issue: unable to generate the QR code to use Duo app for authentication. (using Duo).

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Anthony, 

    Welcome to Box Community and glad to help! 

    It appears that you've worked with a member of team to address this issue. Let us know in this forum if you have additional questions. 

    Thanks for posting!  

    -1
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.