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Cannot receive document from another company using BOX

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S’abonner
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Sergio Meiron

Hello. A city's planning department is sending me a link to open a document in their BOX account. 

When I click on their link, I get the sign-in to my account instead of theirs.

How can I open their BOX files?

Thanks.

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1 commentaire

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  • Rona
    • Modifié

    Hi Sergio, 

    Welcome to Box Community and glad to help! 

    Please reach out to the owner to invite you as collaborator in their files/folders. That's how you could open their files while signed in to your Box account. 

    Hope it helps! 

     

     

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