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Can't Create Password

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Bat-ami Gordon
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Hello,

I'm logged in through google sign on via my institution, but I need to create a password in order to access a shared folder. I'm unable to create a password. I saw others post this but the response is support making a case, and no solution. 

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting! 

    -2
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