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Box drive not installing in Parallel desktop- Windows 11

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RANAJAY SAHA

Hello, I am using a Macbook M2 Pro and trying to install box drive on Windows 11 through Parallel desktop 18. I am constantly getting an error saying windows needed to restart. Please help.

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  • Rona

    Hi Ranajay, 

    Welcome to Box Community and glad to help! 

    To help address this issue kindly reach out to your internal helpdesk team for assistance. If they need Product Support team to step in, they will be the one to submit the case in your behalf. 

    Thanks for posting! 

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  • Pär Samuelsson

    I have the the same problem with parallell and M2 pro together with Box, it is not possibly to start box.  Is there a solution?

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  • Jay Hawthorn

    Same issue and have battled this all day.  What is the resolution, please?

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  • Urs Senn

    Same issue on a M3 Max with Parallels Version 19.1.1 (54734).

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  • 酒井 和章

    Same issue on a M2 Mac book air with Parallels Version 19.0.0(54570).

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