Switch from authenticator to personal code?

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Pia Willeberg

• 16 août 2023 13:13

If you lost the authenticator on your phone (droped in the toilet) how do you then login to BOX with your email and a personal code?

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  Rona

  • 17 août 2023 21:33
  • Modifié

  Hi Pia, 

  Welcome to Box Community and glad to help! 

  Let us help you disable it in order for you to log in to your Box account. 

  We've created a new case and a member of our team will contact you through email and please keep an eye out. 

  Thanks for posting! 

   

   

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