Reset Password

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Ava Bowen

• 21 août 2023 20:55

Hello, 

I am working under an attorney who is having trouble locating his 'reset-password' email. They have checked their spam folder as well and still no luck. Is there a way to fix this or resend it to make sure that he receives the email?

Thank you. 

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  Ann

  • 21 août 2023 22:01

  Hi Ava,

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  Thanks for posting!

  Best,
  Ann

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