Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Cannot add a new member

Terminée
S’abonner
New post
Claudia Scholten

I am trying to add a new member to one of my folders and keep getting an error message that I cannot do so as I am not allowed to add an external user (which the person is not as it is someone from my company).

How can I grant access to this person?

0

Commentaires

3 commentaires

Date Votes
  • Rona

    Hi Claudia, 

    Welcome to Box Community and glad to help! 

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting!

    0
    Actions pour les commentaires Permalien
  • Ben Drummond

    I'm having the same problem

     

    0
    Actions pour les commentaires Permalien
  • Ben Drummond

    Rubbish support too - I require support and seem to be going around in circles!

     

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.