Box Status

Accessing a Box Invite

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Emily Porta

I was sent a link to collaborate and share files.  I have accessed the link with the account linked to the same email.  I see there were a few other posts about this as well but no resolution.  Is there a fix for this yet?

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  • Rona

    Hi Emily, 

    Welcome to Box Community and glad to help! 

    Did you get an error accessing the link to collaborate? If so, could you grab a screenshot and attach it in this forum? 

    We'd love to further assist! 

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  • Emily Porta

    Hello, no error message I received he email below.  Clicked the link and was taken to my box account which was already logged in and there is no folder by that name in my account.

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