New user not getting verification email

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Karselle Moodley

• 29 août 2023 13:39

Good day

I have added a new user who is not getting my verification email. We have checked spam and deleted the user and readded him. 

Thanks and all the best. 

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• 

  Rona

  • 29 août 2023 15:10

  Hi Karselle, 

  Welcome to Box Community and glad to help!

  We've created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting

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