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Folders that were unsynced are now deleted

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Erin Ludwig

Hi - I currently have an individual account, however the company i work for has a paid account. I unsynced some folders which I had access to but now I no longer have access online. Also people no longer have access on their desktop. 

Erin  

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  • Rona

    Hi Erin, 

    Welcome to Box Community and glad to help! 

    What steps did you take to unsync these folders? Also, can I confirm your Box version and Operating System? 

    We'd love to further assist! 

     

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