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Unable to access to folder

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ALINA HERNANDEZ GOMEZ

One of the folder which was accessible earlier is not accessible now. The reason we suspect is that I have transferred the ownership and now neither the new owner nor I can access the folder. Could you please help? thanks a lot

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  • Rona

    Hi Alina, 

    Welcome to Box Community and glad to help! 

    Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with our Product Support team if you need assistance regarding your Box folder.

    Thanks for posting! 

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