Lost authenticator for box app

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S’abonner

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Box User

• 4 septembre 2023 06:44

Hi there, I'm unable to sign in to my primary box app due to lost access to authenticator. My box account is [info redacted] I would need to reset 2fa, and i'm able to access my email. Kindly help

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• 

  Rona

  • 4 septembre 2023 19:16

  Hi there, 

  Welcome to Box Community and glad to help! 

  We've created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting! 

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