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Error changing password

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Alex Kentsis

I logged into Box using google email and google account, which authenticates and connects correctly. But my linked application requires a password update. When trying to update password in Box, I get an error since the Box password is not set. 

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  • Rona

    Hi Alex,

    Welcome to Box Community and glad to help! 

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting!

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