2 step authentication

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Carole Johnson

• 14 septembre 2023 17:44

I am trying to sign in.  My password is accepted but the 2 step authentication will not accept my phone number. My old phone number has been disconnected.  It won't accept my mobile.  Please help!

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• 

  Rona

  • 14 septembre 2023 20:02

  Hi Carole,

  Welcome to Box Community and glad to help! 

  We've created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting!

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