Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Trying to Upgrade and Requiring Further Verification

Répondu
S’abonner
New post
Stephanie Case

I am trying to upgrade to Personal Pro but get a message stating that I need to provide further verification. It directs me to support@box.com which is obviously this forum. I am signed in with my Google email account. What do I need to do to upgrade?

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Stephanie, 

    Welcome to Box Community and glad to help! 

    It shows that you're already working with our Billing team and please keep an eye out. 

    Thanks for posting! 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.