Box Status

Storage Not Clearing

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Juan Granadino

Hello Support Team,

The available storage space seems to remain the same, even if I delete files. Is there a way you can help me re-establish the real available space?

Thank you so much.

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  • Rona

    Hi Juan, 

    Welcome to Box Community and glad to help! 

    It seems that you must reach out to your internal helpdesk team to address this issue. 

    Thanks for posting! 

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  • Juan Granadino

    Hi Rona,

    Where can I reach out to my internal helpdesk?

     

    Thanks,

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