Deactivated user

Répondu

S’abonner

New post

Claudia Santos

• 29 septembre 2023 06:54

Hello, I'm trying to invite someone to Box, but I keep getting the message " Can't invite a deactivated user". 

 

How can I resolve this? 

Not sure how the user got deactivated. 

0

• 

  Rona

  • 29 septembre 2023 20:04
  • Modifié

  Hi Claudia, 

  Welcome to Box Community and glad to help! 

  This error appears when you're inviting a user with inactive Box account. Please note that for collaboration to work, you should invite a user with active Box account.

  Thanks for posting!  

  -2

  Actions pour les commentaires Permalien
• 

  Zohar Gillai

  • 7 novembre 2023 00:13

  Hello, I have the same question, the user is external, not a managed user. 

  0

  Actions pour les commentaires Permalien
• 

  Joel Quintero González

  • 12 novembre 2023 23:43

  The same, user is external and can't invite a deactivated user.

  0

  Actions pour les commentaires Permalien
• 

  Jim Tyner

  • 14 décembre 2023 19:57

  how can I re-activate this external user? Does the user need to take care of this?

   

  0

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.