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Linking a deleted account

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Jacob Dowell

I set up a second account with my new email address and then realized I could have linked it. I deleted this secondary account but now the original account is not letting me add this secondary email address. How can I resolve this? I deleted the account today, maybe it takes a few days to reflect?

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  • Rona

    Hi Jacob, 

    Welcome to Box Community and glad to help! 

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting!

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