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How do I recover an accidentally deleted folder ?

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Andrea Ceballos

Can I get support in recovering a file that I deleted accidentally from the drive? I cannot see it in the Trash folder online, neither in the trash folder in my computer. I am new using box through my company. Thank you!

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  • Rona

    Hi there, 

     

    Welcome to Box Community and glad to help! 

     

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

     

    Thanks for posting!

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  • LUIGI ALESSANDRO SAVORANA

    how was this case solved?

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