Box Status

Managed User Invite - Error

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Daniel Raybin

I have an external user on my account that was sent an invite to become a managed user. They accept the email invite and are brought to their main Box page with no other accept option at that stage, like all the others have been. 

They are not able to become a managed user. That user has tried multiple browsers and incognito mode.

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  • Rona

    Hi Daniel, 

     

    Welcome to Box Community and glad to help! 

     

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

     

    Thanks for posting!

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