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Unable to uploaded files into my Box account as of today, 10/3/2023

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Romona

Trying to upload files into my Box account is failing.  Payment was made on 9/30.  I've seen multiple incidents mentioned as of 10/2/2023 but says all fixed, but obviously it is not.  Please provide an update via email regarding the issues with the Box. 

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  • Justin Stuart-Young

    We started getting upload failures via the FTP channel, no payment issues on our side.

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  • Rona

    Hi Romona, 

    Welcome to Box Community and glad to help! 

    To address your upload issue, we encourage you to run these troubleshooting steps for uploads. 

    Hope it works! 

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