Unable to make paymetn

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help!

    It shows that you're currently working with a member of our Billing team. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

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  • Peter Goughnour

    I have had the same message.  There was an error processing your request. We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance.  Please assist us on this matter.

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