Lost authentication app on phone of one of our user. Unable to login.

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Ronnie Bautista

• 5 octobre 2023 21:32

Can you disable 2FA so he can be able to log in and set up again? Thank you!

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  Rona

  • 6 octobre 2023 21:35

  Hi Ronnie, 

  Welcome to Box Community and glad to help!

  It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch. 

  Thanks for posting!

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